Tuesday , August 16 2022

20 minutes – Return results in chaos on news programs


The return of Zalando, Digitec-Galaxus, Intersport and other online retailers is causing stress in the retailer's Valora kiosks. This is what SonntagsZeitung writes. Online shoppers can return packs in Valora kiosks.

The service is popular. Kiosk workers and operators face major problems. Very often there is no room to carry the bags. "It's a big crap," says Bernese's kiosk seller in the newspaper. The extra work has increased dramatically recently. It has been impossible for every parcel to be accepted for a long time.

Security impairment

The operator of several kiosks in Canton Zurich finds it difficult to cope with similar difficulties. "The bags are near the sales assistants. But if we don't accept them, the customers will complain." The chaos could even affect the safety of workers, write the SonntagsZeitung. "The escape route for staff is often distributed with parcels," he said.

At times, kiosk customers also bring large returns, such as bedding, carpets and televisions. According to several agency managers, the package service is not worth it to them. The Commission is low, and sales are not boosted by luggage forms. "Usually these customers don't buy gum," said a kiosk.


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