The Aksal Group, a Moroccan leader in retail, luxury goods, shops and mills, marks a new step in its e-shopping strategy and announces the launch of the Zara e-commerce site, the Inditex group's emblematic brand.
For the first time in Morocco, international brand clothing and accessories are available online from 14 May 2019 at: https://www.zara.com/ma/
By launching the Zara e-commerce website, Aksal will enable the brand to be more accessible when offering a quality service. With this first national e-shop, registered orders can be sent to customers from the stock of Zara's physical stores in Morocco, guaranteeing a wide choice and faster delivery time.
Above all, Aksal strengthens its digital transformation by revolutionizing its approach to customers and promoting a more interactive approach to audiences. The launch of the e-commerce website in Zara comes as the Group has made digital a key focus for its development.
From its new dedicated website, www.zara.com/ma, the Aksal Group now offers all products related to its collections for women, women, men and children. T , available in its stores, including spring-summer 2019 collection including Zara SRPLS, Dress Time and Mom products.
The Zara.com/ma website is designed to provide a simple and easy to understand online shopping experience. The idea is that customers can intuitively interact with the brand products by browsing different sections and categories.
The website has been configured to allow customers to buy things from any mobile device and any available browser. Customers can also use the Zara app (available for IOS and Android). And to make the online shopping experience as easy as possible, the mobile site and the Zara app have a Corner Shop system that gives you access to the scenery and the trends. latest.
Zara's integrated stock model keeps perfect prices the same, both online and in the store. Customers can also choose to be delivered to their home or receive their products directly in the shops. They also have the option to return their purchases online to Zara stores.
A collection in Zara's shop is free; it now thanks straight to the Click and Collect service. Standard home delivery costs cost 59.90 MAD but are free for purchases over 590 MAD. The estimated time for each classification varies between 3 and 6 working days. Customers collecting an order in the shop must show that they are known, whether they are the purchaser or someone else representing them.
For any applications or events involving a specific transaction, Zara.com/ma customers will be able to use the same traditional customer service channels (freephone number or email address), so they can contact Zara technical support between 9:00 am and 9:00 pm 18 hours local (service available in French, Arabic and English). Customers can also contact Zara through the brand's social networks.