A 10-year-old girl with a love for gymnastics with Down's Syndrome is left in tears after Flip Out staff say she can't go on trampolines because of her condition;
- Lisa Henry, 29, claims Dana's daughter said she could not use trampolines in Flip Out, Glasgow
- Ms Henry, from Ayrshire, Scotland, claimed the staff said Dana would be allowed to use trampolines with a carer before the family arrived.
- When she was told, she said that her daughter had started crying
- Flip Out spokesman said the policy followed the advice given by the Down-Syndrome.org website and the British Gymnastics Association t
A mother of a ten-year-old with Down's Syndrome claims that her daughter was left in tears after she had access to a trampoline park.
Lisa Henry, 29, claims her daughter Dana has been disappointed after being told on a day out with the Ava family, eight, to Flip Out, in Glasgow, that she couldn't use the equipment.
Ms Henry, from Ayrshire, claimed she had told staff before the family arrived that her daughter had Down's Syndrome and asked if she would be cared for on the trampolines.
Lisa Henry, 29, claims that her daughter Dana, pictured, had been damaged after being told a day out with Ava's sister, eight, to a trampolining park with Flip Out, in Glasgow, that she couldn't use; r equipment
He said that Flip Out staff had told her that neither would be a problem and had taken women to the park in the past, he reported the Daily Record.
However, when the family arrived, Ms Henry claimed that a member of staff had told her that Dana, a gymnast in Irvine gymnastics in Newtown in Dreghorn, North Ayrshire, would not be able to use the equipment.
Ms Henry tried to talk to staff about her daughter's condition, but said that they were not of great interest.
Ms Henry, from Ayrshire, claimed she had told staff before the family arrived that her daughter had received Down's Syndrome and asked if she would be cared for on the trampolines.
The mother said to two that the family was served by a male member of staff who had gone for about five minutes; after seeing her daughters.
He then said that they were asked to go to the manager's office and were told that Dana Down Syndrome meant he could not take part.
The manager said: "We are sorry that we noticed that your daughter had Down's syndrome and the incoming policy means she won't be able to take part," she said.
'As I stood there I felt my heart was torn with my daughter on my feet and started sobing, he added.
People with Down's Syndrome who want to take part in gymnastics need medical screening and approval under requirements issued by the British Gymnastics Association.
Ms Henry said she then tried to explain her daughter's condition and explained that she was registered under a British gym and more than capable.
But he said the manager had refused to let Dana go on the trampolines because his mind was made up.
The family were then taken to reception and reimbursed.
I was totally tired; He added and claimed, rather than being taken to one side to find out her daughter, Dana, 'he heard everything.'
He said Flip Out staff had been unable to resolve the situation since then and said she had to call the company four times before they responded.
However, when the Flip Out family (pictured) arrived, Ms Henry claimed that she had been told by a member of staff that Dana, a gymnast in Irvine gymnastics in Newtown in Dreghorn, North Ayrshire, would not be able to use the tools
Flip Out spokesman apologized for the misunderstanding; and stressed that their policy followed the advice given by the Down-syndrome.org website and the British Gymnastics Association which strongly recommended screening before any trampolining activities for people with Down-Syndrome.
We then ask that a GP's approval letter confirms that the participant is safe to take part in trampolining activities; he added.
The company invited the family to return as 'treatment'; and said they had given extra training; in place to further raise awareness.