On November 10 this year, the Multiband regulation began to apply again, enforcing consumers to bring smartphones from abroad to register them so that they can operate in Chile correctly.
Although we have been operating this regulation for more than a month, According to Subtel, there are currently more than 250,000 cell phones that have not yet registered in the Multiband regulations, who is at risk of being blocked on January 8, 2019.
For the same thing Subtitle and WOM They have called consumers who have purchased a mobile device abroad or an importer to register their IMEIs to avoid being blocked in the long run.
If the offer was to be purchased in Chile and SMS arrived notifying you that the phone will be suspended, it means that it's not OK enough. In that case the Consumer Law gives the user the right to perform one of the following steps if the equipment was purchased three months ago:
- Money back
- Change equipment for another that is correctly approved
- Compensation for compensation (the last, in the courts)
If the offer came from another country he must be registered in it http://multibanda.cl/ia or in the case of being a WOM customer, you can do so by entering the "My WOM" branch, the equipment section and follow the steps indicated.
In the same way we will let you know where you will be able to know if your team has certified according to the Multiband / SAE norm and Central registration. You just need to enter the IMEI of your device by dialing # # 06 # of the phone diaper.
SELL YOUR TEAM STATUS
By Press Release – Subdivision / WOM