Monday , November 30 2020

Kmart is rolling out a booking system in Melbourne, when restrictions arise

If there’s one thing Melburnians can’t wait to do other than drink beer when restrictions arise – it’s to shop at Kmart.

Social media has been dominated by femes that show how eager shoppers are right now that they can nab all the Kmart items they have waited three long months for.

“Thinking I’m addicted to Kmart but apparently people are planning to go to Melbourne’s Kmart stores when they open at 11.59 tonight,” one woman tweeted.

“To everyone in Melbourne who is finally rejoicing in being able to go to Kmart – we hope you find the random home decor of your dreams,” said another.

“Melbourne is coming out of lockdown and judging by what’s going on we want to go on the beer and go to Kmart. We’re simple people, “said a third person, while a fourth added,” F ** k yes Melbourne, you can go to Kmart. ”

But Kmart has confirmed a change to its shopping experience since restrictions were lifted, along with new measures in place “to make the shopping experience as smooth and safe as possible”.

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It has introduced a booking system through its Social Q app.

“We understand that customer time is valuable so customers can skip the queues by ordering an online store,” a Kmart spokeswoman told

“Simply put, a customer goes online, selects their nominated shop and their preferred time and tells us how many visitors will shop.

“Confirm the order and you’re ready to go. When the store is not full, customers can walk straight in. ”

Customers will notice that there are timetables every 20 minutes to allow shoppers to reach the store within that timeframe.

Although pre-booking is not essential to gain access to the store, not booking could mean waiting physically for a very long time until a slot becomes vacant due to capacity constraints in stores.

To help make the process even faster, Kmart has also offered shoppers to book in for the registers from anywhere at any time, whether at home before their visit, or while at a Kmart store.

Large-scale Kmart stores in Burwood, Campbellfield, Fountain Gate, Belmont and Werribee will reopen its doors from midnight tonight following Victoria’s easement to limit.

The rest will open at 8am on Wednesday.

As customers are expected to flood the store, the spokesperson told there are a number of measures in place “to make the shopping experience as smooth and safe as possible for our customers”.

This includes more than 72 new COVID secure processes, busy shopping order times and extended trading hours “so customers can shop at quieter times”.

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“It’s been a long few months for all Melburnians and with Christmas looming, we look forward to welcoming customers back to our stores from Wednesday morning,” said Ian Bailey, Kmart Group Managing Director.

A COVID safety marshal will be present in all stores during busy times to help ensure they operate safely with hygiene measures in place and exercise physical distance.

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